Ocean Pharmacy

As a prescriber, I work with many different pharmacies on a regular basis, and I can confidently say this has been one of the best experiences. The pharmacists are incredibly helpful, knowledgeable, and always go above and beyond to ensure patient needs are met. The staff is professional, efficient, and pleasant to work with. Highly recommend!

Unfortunately, this pharmacy has never taken responsibility for the issues I’ve encountered. Its opening hours are inconvenient, as it opens too late and closes too early. For this reason, I’ve decided to switch to another pharmacy.

They don't even follow their own open hours schedule. The poster on their door says that they open at 11am on Saturdays but when I showed up at 12:40 pm, they were still closed. Likewise, I showed up at 6:20 pm on Friday, they were already closed even they are officially supposed to close at 6:30 pm. It takes them at least a week to get your prescription medication ready. Thankfully, there are lots of other pharmacies nearby.

I had the worst in the world customer service. A woman who worked here was so rude that I even couldn’t find words to describe this. Her attitude was like I came to her home and disturbed her. On my question about the price of item, she told me the price was on it. It was not on it. Then she said that it was not her responsibility to take medicine from the bag which I received in pharmacy department to pay in her department“I will not touch this bag without gloves” - her words. Please explain this “nice woman” about customer service and how to communicate with people because she doesn’t have any idea about this! In the end she said if I didn’t like her customer service I could go away. She did not care about this. I will avoid your pharmacy with this terrible rude worker in the future!

Horrible customer service. They just don’t care about your prescriptions. Front desk girl looks like she is having the worse day of her life and trust me she will pass this energy on you. I decided to switch to AA pharmacy across the street. For the past 2 months I had the best experience with them. Outstanding customer service and everything is very fast!