Novant Health Urgent Care – Charleston West (Formerly Doctors Care)

The Dr was so very kind and caring. And he didn't rush me. He took time with me and made sure I understood my treatment and my meds. I would definitely go back.

When I don't feel well, I put going to the doctor as long as possible. Well, there's no need to put off feeling better--I made an appt online super easy. When I arrived, the receptionist Angelia (Angela but spelled different, according to herself) was very clear and shared that there might be a wait. Thank you! for tell me know upfront. I was quickly brought back for vitals and Rishita was professional and caring. Dr. Marlon took the time to examine and listen to my chief complaints. Together we made a plan to get me on the road to feeling better. Thank you for being a hidden gem with personal service in a growing community. I appreciate being treated with care and kindness.

I had a pre-defensive blood screening program. The front desk looked not familiar to this free test offered by PEBA. Hope more people go there to get an easy test. There is no waiting time and very clean office.

Had me self administer the nasal swab/flu test with no direction, tried to diminish my symptoms by asking “are you sure this is you being sick or your asthma acting up?” And then refused to give me a note for work. $85 dollars later and nothing changed. Just for me to have to go and spend more money to go into another doctors care to get seen again to try and get answers. Absolutely will not be coming back

I was greeted by a very sweet receptionist. This facility and providers gave excellent care and the staff was kind and supportive. I definitely recommend this DC location. I made a same day online appointment that got pushed back twice. I should’ve called and had a walk-in appt. I think there’s an automated system that sent the delays.The receptionist also told me she “hoped l felt better soon” when l left. That was pleasantly surprising.