Novant Health Family Medicine Rocky Point

I have always had great experiences and treated really well. I want to continue seeing them been doe I travels out of my town too here. Letting you all know you all are all recommended

My 1st visit was excellent. Very friendly staff, clean facility, Fredica was nice and explained things very well. Have seen several Dr’s., down here, it appears Dr. NEWBILL is far more thorough than the others. He will ask you rapid fire questions because he genuinely cares. He will ask specific questions and deals with the root issue! Listens and takes pride in his assessment. I think he wants to get it right. Came highly recommended. I see why.

No wait time what so ever!! Anytime me or my kids have had to come in we have had a positive experience The front desk receptionist Alexis was so nice and kind and dr Bradshaw was amazing and very helpful highly suggest if you live around the Rocky point area and do not wanna go all the way to town to be seen

I’ve been there 2-3 times in the last few years & the ambiance, service quality, & wait times were good but since going in May, I repeatedly received letters from my insurance company noting that they were not cooperating in sending enough requested information for them to cover my bill. Each time relaying this info to Novant, I was assured they had sent more of what was asked for repeatedly to no avail. I even got both sources on a 3 way call the last time to no avail. Now, I’m left with the bill for hundreds of dollars which isn’t fair or right. I will not be going there again if I can help it & have since switched virtually all of my doctors elsewhere that I’d started out having through what was New Hanover with great service 3 years ago. Under their new ownership of Novant, I’ve read

Hope at the front desk is sooo sweet and kind. She is always on point and made me feel so much better about my situation. No judgement zone! The male nurse in the back is so sweet and funny as well. All the doctors we have met have been really nice.