NOT VA Eye Doctor

Called perhaps 150x in the last week and no one answers the phone. I am a veteran attempting to make an eye appointment. Tried the number listed on the Va paperwork and Google maps and neither are ever picked up.

Nobody answers the Ocala VA eye clinic. The phone rings 5x and a message says: "no one is currently available at this time your call will now be disconnected" and hangs up. This VA is the absolutely the worst clinic. Terrible customer service. How do they run a VA Optometry clinic when nobody answers the phone to "make, change or cancel an appointment" ?

Got my yearly eye checkup here and got a new pair of glasses that will be mailed to in about 2 weeks. Was told, however, that I don't get free glasses here but the doctor signed me with a special request to get a pair with transitions and progressive lens. I will check with the VA that I should be receiving a pair each year (if I want them) because I am a 100% compensated veteran.

Listen up, they're great

Staff unprofessional slow service