Northwest Health - Valparaiso - Emergency Room

The registrar, nurse and the Cat Scan tech were all wonderful, friendly and helpful. Too bad I can’t say the same thing about the ER doc who had the bedside manner of a wet mop. He came in the room, looked at my head and put two staples in it. Never once gave me information about what to do and not to do. He should be known as the, “60 second doc”! Thank God for the nurse who answered our questions.

This place shouldn’t even be open anymore. Spent 7+ hours and a ct/contrast scan here, blood taken, etc. for nobody to come give me any info, just discharge papers and say I had hemmroids from using the restroom frequently. Was passing straight blood but they didn’t even do stool test. sent me on my way. Come to find out I was showing signs of infection and I was also suffering from a chronic ulcerative colitis flare up and will have this disease forever. They are not clean, there was a random urine sample next to me in my room (was not mine) I had to ask them to remove this before doing mine so they didn’t confuse the two. Also it will take them days to give you results of simple things like urine samples. Had my Dr get results from everything they did and she said infact, several things

The nurse that cared for me was amazing. He was patient and comforting. The nurse that drew my blood was rude and disrespectful, dismissive. I did not appreciate the boldness and rudeness of the admitting officer that harassed me for payment after checking what my balance would be after insurance

Should’ve read the reviews before going here. I addressed horrible eye pain that was pressure coming from my head into my eyes and what might be the possible causes. Doctor came in, didn’t listen to me and just looked at my eyes and gave me eye drops. I was still in pain and told them I didn’t want to leave in the same condition I came in with. She said I won’t feel better until I get eyedrops at home, in which didn’t help either. She discharged me and I still couldn’t see. Horrible place. Take your time to go to any other hospital but here.

The initial staff was pretty friendly. However, shift change happened and the nurse didn’t speak two words to me. The physician on site told me “it’s the Holidays and I can’t diagnose you, so follow up with someone after the 1st.” I was released without socks, shoes, pants or a shirt. I was still in horrible pain. When I asked to stay in the room until someone could pick me up and bring me clothes I was looked at like I was inconveniencing them. The only reason I’m giving 2 stars is because the initial staff that I saw were extremely kind, friendly and helpful.