Northwell Health-GoHealth Urgent Care

I was able to make an on-line appointment in advance. Walk in’s are also welcomed. The pleasantry of the staff, promptness and cleanliness of the facility during my visit was quite impressive. My experience with Dr. Garcia was a good one. She was very understanding and specific, and run all of the sufficient tests needed for my diagnosis. My electronic prescriptions were accurate and ready by the time I left this facility and traveled to my pharmacy for pick up.

Billing NEVER goes correctly. The problem is that my husband and I have gone to this location a few times a year for several years and we have not once had a smooth billing experience. There is something administratively wrong here and it always causes a headache when we get the bill, and each time they tell us they had never received our insurance information so the bill was not processed through insurance. It will happen multiple times in the same year when our insurance doesn’t even change. One phone call sometimes does not even resolve the issue. I can’t see how the breakdown is attributable to one person because it’s been happening for years. There are very kind and thorough medical providers at this location, but we’re not going to go here anymore because it’s just not worth the pape

My wife had an appointment for 9:00. They say arrive early. She got there at 8:50. The guy was sitting at the reception desk but wouldn’t let her in. He said ”we’re closed”. It was 28 degrees outside. Last week I asked if I could use the bathroom. The person at reception said it’s only for patients. I told her me and my wife are regulars. She said no. Avoid this dump. It’s a zero.

Would not recommend going here unless you want to bankrupt yourself. Even if you have insurance, the amount the clinic charges you for a brief visit is insane. I understand I have a deductible but a simple 5 min visit with absolutely no procedures, blood work or imaging should not cost 200+.

The service provided by the physicians was exceptional, fostering a sense of familiarity and comfort. Additionally, the efficiency of the discharge process was noteworthy.