Northwell Health Gastroenterology Associates at Uniondale

Appt- 7/09/25- No starts deserved for this appointment I was a patient of this practice for years with Dr Bartolomeo. Unfortunately he retired, so when I received a notice saying I needed a colonoscopy , I called and asked to have an appointment with a female doctor. Unfortunately , I saw Cassandra Sanossian,MD. She came into the office and asked me why I came in. I explained that I was a told I needed a colonoscopy . She stated she had not looked at my file yet. She told me she was extremely tired and she seemed aggravated. When she looked at my file, she stated that my prior colonoscopies were very difficult, and it appeared that this one would be also. I left the office and thought about what had happened. I decided I did not want her as my doctor. I called the office and explai

Whoever answered the phone (wherever the call gets routed after I chose option #4) on 12-24-25 at 9:20 am when I called to schedule an appointment was extremely rude and impatient. This person needs to be fired IMMEDIATELY. I am surprised that this office has someone like this on staff. She has a very rude tone, and she sounds like she is doing you favor. She's very bitchy and very huffy. If you call and she takes your call, you get the sense you are putting her out of her way - her breathing alone with tell you she doesn't want to deal with you. This is not the first time I have experienced this with calling this office! I am a patient of the office and need another procedure done, but if you can't get past the receptionist that's not going to be possible. I said "ma'am it seems like yo

Dr.Benjamin Stern has shown great patience in answering all questions, as well as the ability to exhibit a dedication to diagnose symptoms promptly and accurately.

If I could give zero stars I would. The receptionist staff is so rude and not at all helpful. My insurance company assigned me to this doctor office. Each time I call in it was like pulling teeth. So after doing an initial visit the office was to follow up with me by sending me a referral for a hemorrhoid doctor. By the time I went to my follow up appt this wasn't done. So as to not waste the visit, I was feeling like I had a stomach bug and I decided to check my poop. To keep it PG they wanted me to take a kit with several different testing home and do the swabs myself. Then I was to call fed ex to scedule a pick up. This was too over whelming. No doctors office office ever told me to do this. I already had the sample so I figured I was in uniondale and FED EX have a Garden city

Today I arrived at 8:09 AM after a few weeks in pain to see Dr. Sanossian. She did not even hesitate when she chose to refuse to see me for being nine minutes late. Perhaps if youre looking for someone who is patient-focused, understanding or has some compassion, she is not the one for you. I am disgusted that I now need to wait weeks to be seen and come back for the answers I need. Between this and the attitude at the desk (who was cold/accusatory), I left frustrated. People are human and are sometimes late, there was no reason for the treatment I received.