Northwell Health Eye Institute at Bethpage

My wife and I drive from Brooklyn every year because we feel confident with their caring, professional staff. Receptionists are always very welcoming and helpful and the doctors really leave nothing to chance; we receive a painstaking, thorough examination every time. And they are always patient and happy to answer all questions and concerns. Takes up to two months for an appointment and the wait in the office can be 20 minutes or so, but that is how it seems to be whenever you are receiving the best care. We wouldn’t go anywhere else.

Now I understand why such low reviews. First time I went they did all tests, but 1(field test). They dilated both eyes and found that I had a 30/20 vision. I returned to do the field test a few weeks later. Once the test was done they decided to dilate only the left eye. They obviously found something, but decided not to tell me. They did not dilate the left eye just for fun or because they were bored. In a few weeks I had a 20/20😒. My left eye still sees very blurry. Now I have to go somewhere else.

Extremely bad customer service and no one answer the phone. I have waited in the pharmacy for two hours and they still haven’t send the prescription to the pharmacy. The worst doctor office move ever visited. Don’t recommend anyone to go.

Came here 2 times for me and my family check ups. Both times I found all staff to be very efficient. We moved room to room and different staff checked using several machines till the doctor did her final check.

I had a terrible experience at this location, I was seen by three different "specialist " the same day, when the 2nd person finish the exam she send me home, she said everything was fine then she send me to get glasses, but I said I already have glasses and I said why do I have pain and I feel discomfort in my eyes. She started looking at my paperwork and asked if I have insurrance???? When she find out tha I do have insurrance only then, this "doctor " send me to see somebody else in the same building to get a different eye examination. So if you don't have insurance they pretend everything is fine and send you home, they could heve said it's going to cost you $$$. But just don't care. Shame on them.