Northside Hospital Duluth

Duluth, GA · General hospital

Rating
2.4/5
★★☆☆☆ 2.4
Reviews
20
Rank in Duluth
#138
of 200 doctors
City Percentile
23%
rating percentile
Address
Northside Hospital Duluth, 3620 Howell Ferry Rd NW, Duluth, GA 30096
Phone
(678) 312-6800
Website
www.northside.com/locations/northside-hospital-duluth

Northside Hospital Duluth is a doctor located in Duluth, GA. It is one of 200 doctors listed in Duluth. Its 2.4-star rating is slightly below the Duluth city average of 4.3 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Christina Brucker · Mar 2026

The treatment was wonderful, I was seen quickly. I felt like my provider actually cared a lot about me. My biggest complaint was the financial services woman who came to my room. She was so rude to me after a head injury. I hadn’t even been discharged yet, and she was asking me about payment plans. I told her just to bill me, but she demanded that I pay right then and there. Sorry, I forgot to bring my wallet with me to the ER. All this made me want to do is never come back when I need help. I have insurance, just because I can’t pay my co-pay today., Doesn’t mean you aren’t getting paid. I have never been so harassed in a hospital ever in my entire life. I have never been so harassed by financial service services in this hospital until today.

★★★☆☆ 3.0 Deborah · Jan 2026

I’m writing a review about my X-ray experience at Northside Hospital in Duluth, Georgia. I felt very uncomfortable during my visit. The radiology lab was only for women, which I assume was meant to make female patients feel more comfortable. However, my experience was the opposite. When I entered the room, the radiologist told me to take off my top. I was surprised and embarrassed because it sounded like I had to be naked for the X-ray. I asked her back "taking off my top without nothing?" She said yes. I asked if there was any clothing or gown, prepared in the lab, I could wear. She said yes, but she seemed reluctant and brought me one. I could be relieved. After the X-rays were finished, I felt very uncomfortable with her attitude. If I had not asked for a gown, I might have been expo

★☆☆☆☆ 1.0 Farrah Collins · Feb 2026

i never really leave reviews but after MULTIPLE negative experiences i will not be back. i have had lupus SLE for 5 years. i recently experienced a crippling flare up and came to this location. i was told everything was fine as was sent home after a light dose of pain medication. mind you, i am on a specific pain management regime that is almost never followed at this hospital. i proceeded to go home and had to return the following day due the flare up worsening and pain radiating to 3/4 ligaments. i was left in a room for an hour screaming in pain while i consistently heard staff laughing, eating, and talking about everything else besides their duties. i understand nursing is a hard profession and they are not properly compensated for their role. but the sheer disconnect and laziness caus

★★★★★ 5.0 Tori Benton · Feb 2026

I have had such an incredible experience at this hospital. I was sent straight to the ER from my PCP for tingling & numbness in my feet/ legs. I was nervous that the doctors might not take me seriously but they got straight to work with testing. I was admitted into the hospital which was quite scary for me bc I’ve never had any major health problems before. Everyone was so compassionate & understanding of my (many) tears. I had multiple MRIs & I can’t say enough good things about the techs in the MRI room. Everyone made me so comfortable bc I’m highly claustrophobic. I also had a spinal tap done which was painful but the doctor & nurse were so kind & explained the process the entire way. After many tests, I have been diagnosed with multiple sclerosis. Obviously, this lead to many, many, ma

★☆☆☆☆ 1.0 Katlyn Gomez · Feb 2026

Do not ever go here. The check in person input the wrong insurance information. The physician’s billing department realized there was an error, corrected it, sent us the correct bill, and we paid it. However, the actual hospital’s billing department sent us the wrong bill, we called, explained, gave the correct information and was told it would be corrected and to expect a corrected bill soon. This happened 4 times. They have STILL NOT SENT THE BILL TO INSURANCE. The bill says it will be sent to collections if we do not pay but the people on the phone tell us to “just ignore it and wait for a corrected bill.” I will be filing a complaint if this does not resolve soon.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

General hospitalHospital

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This listing is informational. Contact the business directly to verify credentials, services, and availability.