North Country Nursing & Rehabilitation Center

Massena, NY · Nursing home

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Massena
#2
of 20 doctors
City Percentile
74%
rating percentile
Address
North Country Nursing & Rehabilitation Center, 182 Highland Rd, Massena, NY 13662
Phone
(315) 769-9956
Website
northcountrynr.com
Status
Open 24 hours

North Country Nursing & Rehabilitation Center is a doctor located in Massena, NY. It is one of 20 doctors listed in Massena. Its 3.9-star rating is above the Massena city average of 3.8 stars. It ranks #2 among Massena doctors by combined rating and review volume. There are 9 photos associated with this location.

About North Country Nursing & Rehabilitation Center

North Country Nursing & Rehabilitation Center Is Located In The Saint Lawrence County, Offering Quality Care 24/7 For Your Loved One. We are committed and offer a wide variety of services, Short Term Rehabilitation & Long Term Care. Our state of the... More

Hours

FridayClosed

Customer Reviews

★★★★★ 5.0 Tammy Kulzer · Mar 2026

My Dad is currently there for rehab after he suffered a stroke leaving him paralyzed on his left side. The staff here is amazing and Genuinely caring. My Dad means the world to me and it puts my mind at ease to know he is being cared for by such a wonderful team. The cleanliness of this place was absolutely amazing. We have already seen a lot of improvements as far as his rehab goes. The Therapy team has done an amazing job in just the short time he has been there. This place is highly recommended.

★☆☆☆☆ 1.0 nikki jandreau · Dec 2025

The nurses don't answer bells. I asked twice for help with my mom to get her off toilet. The physical therapist Tamara us amazing and always so helpful.

★★★★★ 5.0 Jacqueline Garvey-Montreuil · Mar 2024

When it came time to place my grandmother in long term care, we were fortunate to be able to have her obtain a bed here. Staff went above and beyond to make sure she was spoiled. Unfortunately, they also face the new world since Covid with staffing. They start out with full staff but so many just don’t want to work. But the quality of care she received from those that were there was so appreciated. She loved going to the beauty parlor, mass, and any time there was live entertainment. We even had her birthday party there in a large dining room. Highly recommend.

★☆☆☆☆ 1.0 Michelle Woodall · Oct 2025

My aunt was left in a diaper so long she got a UTI and there was dried pool on her that the hospital couldn’t get off.

★★★★★ 5.0 Yonah Cohen · Jul 2021

When it came to choosing a facility it was a tough decision. And we chose this facility, and I was a bit nervous at first as I heard stories about nursing homes. But right when My loved one came in, the staff gave her a very warm welcome, and throughout my loved ones stay, they were very attentive and went to great lengths to make sure everything was good. And they had excellent communication throughout.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing home

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This listing is informational. Contact the business directly to verify credentials, services, and availability.