Nilsen Eye Care, now part of MyEyeDr.

I just visited their office for an eye exam and glasses. I asked how much the exam would be and they said $144.00. I said that was fine and I would pay cash. They asked me if I had insurance and I said Medicare. They insisted I use Medicare and I told them I would rather pay cash. Medicare does not pay for eye exams. They will deny it and I would get a bill from them for much more than $144.00. They said that I had to use Medicare. My wife was there a week earlier and they did not have a problem letting her pay cash. She also had Medicare. I left and went somewhere else. I'm not going to allow these people to play me. My wife and I will never go back

I’m a little disappointed with my experience so far.. I came last year and getting my contacts correct was an issue but since I saw that they became My Eye Doctor I thought I’d give them another shot this year. So far I have a contact lense follow up appointment in March (my original was in Jan.). At my initial appointment I ordered a pair of new glasses from Gucci. While I was in there ordering these glasses I did find the same exact pair for less than half the price online, but was told by the lady I was working with that they would most likely be fake or damaged and that it was my choice, but she recommended to order directly from their office. I listened to her advice and did so, and I had to wait longer for my glasses due to delays in shipment. I got my glasses today and while so far

They mark up their contact lenses so they can offer you a “discount”. Be careful and get prices other places. They priced us at $550 for a full year supply of contact lenses with insurance coverage. We paid $390 last year for same ones. We checked other places, online, and in store and they all quoted less than $500 before insurance. With insurance it will be $350-$400. Save yourself a lot of money and don’t go here. Also messed up paperwork so we need to have them re sign the prescription. They also don’t answer phone calls. They have gone way down after their merger with another doctor. We will not go back again.

I've been to a good number of optometry practices over the years, and in the midst of inquiring about other options in my area, I received a great recommendation, and that's where Nilsen comes in. From the initial communications with a representative who works there, to the moment I stepped through the door for my recent appointment, from start to finish, the overall experience at Nilsen was great! The people I interacted with made me feel welcome when I arrived and were very professional across the board. If you're looking for a new optometry practice to join, I strongly recommend Nilsen Eye Care! Thumbs way up!!

I’ve been a customer for a few years now, and this past experience was not pleasant. I came in on Dec 31 around 4 pm and ordered a new pair of lenses for my frames. The next day I realized it was mistake to go without glasses, given my eyes were starting to hurt without them. It was New Year’s Day, so I waited until the Jan 2 to call when they opened, asking if I could change my order to get new frames and lenses and have my old pair returned. I was told I could not change my order or have my old glasses returned. It’s is now going on day 15 and I still do not have my glasses. It’s a long time to go without glasses. There has also been no communication during the process. It’s been a bad experience and one worth sharing about to others.