Nielson Family Dentistry

Horrible treatment. Dr. Nielson decided to refuse the cleaning I was scheduled for. According to his billing office, my family had a $1400 overdue balance. I got "kicked out" and got treated very poorly because of this assumption. They never notified me about the overdue balance (it was from 2021), I found out just as I walked in for my cleaning appointment. He demanded I pay right on the spot or I am not getting the cleaning done that I was there for. When I walked out and called my insurance, I was informed that his billing office failed to send the claims over to the insurance within 12 months of service, that's why the insurance didn't cover them. His billing office called me later and admitted the fault. They said they missed the fact they only had 12 months to send the paperwork ove

This is from my personal experience back in 2016. In June of 2016 my mother, who also was a patient here, completed suicide. Whenever my next appointment was my dental hygienist remembered my mom and asked where she was. I told her she had passed away... hygienist asked "oh how did it happen?!" I got very quiet and the hygienist seemed to understand and said "you don't have to say..." But by then I was angry at such a rude and personal question, I told her the answer and that was at the beginning of the appointment. During the rest of it she asked about my marital situation and if I had kids, and I said "no I don't want kids, I just want to be an aunt" she asked "oh is that because of your mother?" That extremely embarrassing and demeaning experience aside Dr. Nielson said he could make a

Nielson Family Dentistry has taken care of my family's dental needs for about nineteen years now. They always have friendly staff who make each visit a personal one. Even when our boys were smaller, they looked forward to going to the dentist because the staff made it fun for them. If there is a problem with our teeth between visits, they are great in working with our schedules to get us in and fix our problem. . Keep up the good work!!

Nielson Family Dentistry has got to be the friendliest dental staff in town! Dr. Nielson always takes the time to explain things, address my concerns, and is always upbeat and easy going. Making appointments is easy and I can get in quickly if needed, they are very accommodating. After going to this office for a few years, I have full confidence in Dr. Nielson and his staff and highly recommend this dental office with 5 stars!

CURRENTLY UNDER INVESTIGATION WITH THE KANSAS DENTAL BOARD FOR MALPRACTICE....CALL KANSAS DENTAL BOARD AND ASK ABOUT CASE #2586 DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE CURRENTLY UNDER INVESTIGATION WITH THE KANSAS DENTAL BOARD FOR MALPRACTICE