NewYork-Presbyterian Medical Group Brooklyn - Neurology - Park Slope

This location lacks professionalism. The so-called “care team” or reception is incompetent and unfriendly and the name “care” feels completely misleading. They are rude, dismissive, and fail to follow up on basic tasks. If this is the standard set by the front of house, it’s hard to trust anything happening behind the scenes. I would not recommend this location.

The POOR PATIENT FOLLOW UP and Interdepartmental COMMUNICATION on the part of NYPBM’s NEUROLOGY team could be dangerous, even life threatening, for outpatients. My most recent experience: I had an office visit with my neurologist on May 8th during which time my symptoms were serious enough for the doctor to send me to the hospital’s ER immediately afterwards. He also placed an order for me to subsequently follow up with an MRI and extensive lab work. The following day when I called the hospital’s Imaging Department to schedule the MRI, I was informed that they would need further information from me (which I provided) and from the doctor. Over the past month, I have repeatedly called the Imaging Department to check on the status. Each time they tell me that they will get back to me, but

I have been a patient of Dr. Gudi’s over the past ten years. Over the years, he seems to have changed, and unfortunately, I too have recently had a very negative experience with him. A doctor is someone we should be able to trust and confide in, and feel cared and supported by. I felt none of these things, when during my last phone call with Dr. Gudi, he refused to write me a legitimate note for my asthma, in order to help me obtain a Covid vaccination in a timely manner. He didn’t want to get my medical records “out of storage” and showed no concern that being my pulmonary specialist, he was the only one that knew about my condition, and therefore was the only doctor I had that could help me prevent getting Covid. I had to call the office manager to request my medical records and after m