Newtown Square Apothecary by Apotheco Pharmacy

I had the rudest interaction with a worker of any establishment i’ve ever called or visited when i called here to let them know i filled out online information in order to have my prescription filled. It was my first time filling a prescription at this pharmacy. She was rude as soon as she answered the phone. She genuinely sounded like she was beefing with me when i had asked her for clarification because i wasn’t understanding when she quickly explained to me that i had to file “carry out” or something like that. All i did was ask for clarification on what that meant and she acted like i was bugging for asking her to clarify when that’s literally her job to talk to people on the phone about these things. It was appalling, idk. ik jobs are annoying but you didnt have to act like you wanna

Staff is so rude and unaccountable. They ran my insurance incorrectly and told me one price and gave another when I came to pick up. then said it was a different insurance they ran. I said I have not switched insurances in the past week. Instead of taking accountability they were rude and said okay. Not my apologies for the incorrect information and confusion. She says okay. Like where is your professionalism and manners. The entitlement is sad. Do better and be better because you’re a pharmacist. But I’m never coming there again because of this unprofessionalism.

Just had the rudest interaction with someone who works there. I don’t use this pharmacy and received a call about a prescription. I was asking questions to try to understand why my prescription was sent there and the woman was being condescending, rude and raising her voice. Thank God I don’t use this pharmacy.

Ordered a script but decided to pick up. They were friendly and pleasant and went through the totes of scripts ready to be shipped to find mine.

Dr Beau and staff are awesome, most welcoming people. Attentive, friendly, caring, patient and will tell you if they can’t help you.