New World Vision Center II

Dr. Diana and the entire staff were wonderful. Everyone was kind, professional, and made me feel truly cared for during my visit. The exam was thorough, and the team in the store was just as helpful. Highly recommend.

The worst place ever, if you need glasses go somewhere else, the customer service is very bad, they dont let you talk, is just awful.

My only complaint about this place is that the people up front are the dumbest people I have ever encountered. They don't know what is going on half of the time when clients show up to appointments - there is absolutely no communication amongst the Doctor and the receptionists at ALL. Calling here is also a pain, because as I mentioned prior, they have no clue what goes on in the 95% of the time. This place used to be great! Please train your receptionists to be informed and not clueless so I'm not put on hold 7 times and asked my name, each. and. every. single. time. Ridiculous.

THIS HAS TO BE THE WORSE EYE PLACE IN PHILADELPHIA. I HAD AN EYE EXAM AND SUBMITTED GLASSES ON AUGUST 6 2025 AND AS OF TODAY SEPT. 29th 2025 I HAVE YET TO RECEIVE MY GLASSES…IF I COULD GIVE A HALF OF A STAR I WOULD..THE HALF OF STAR WOULD BE FOR THE EYE EXAM ALONE…SAD

I love it here! Wouldn't want to get my glasses done anywhere else! Been going here since I was a kid and the staff really makes me feel at home. They're super friendly and efficient, always trying their best to help me choose what's best for me. Shout to my girl Kristen, not only do we have the same name but she's always ready to help especially with Vietnamese customers such as myself!