New Prague Animal Care

Thank you, so much, for all that you did for our dog, Jasper. The love and compassion you showed to him and to us will never be forgotten - and always cherished. The sympathy card you sent to us in the mail was absolutely wonderful. In all our years and moves across the country - you are, undoubtedly, the finest veterinarian practice we have encountered.

I do not recommend this place. No compassion, bad customer service (receptionist sounded like she didn’t care nor was listening to what I was telling her). My dog condition gotten worsened (I brought her twice and the third time I tried to make an appointment they said they were fulled and told me to bring her somewhere else). I’m taking my dog somewhere else where they can actually care to treat her well and provide correct medication. I brought my dog on June because I saw small spots black skin and her ear was hurting. So they only focused on treating her ear infection but not the skin infection. Gave me some bogus allergies medication that I thought it was going to prevent infections and itching which it did nothing. Fast forward today my dog looks in a very rough condition compared to

I have nothing but wonderful things to say about New Prague Animal Care! The care and knowledge given by the doctors, techs and office staff is exceptional. All the staff are so kind, patient and compassionate. They are so supportive in the ongoing care of my pets! Our dog is fear reactive and the staff always does such an amazing job of taking the extra time and comfort he needs. They ease my owner anxiety and have developed a great relationship with him to calm his nerves. Our cat suffered a complication of a surgery done by another veterinarian years prior and the doctors cared for her as if she were their own. They explained everything that was happening and their treatment plans in great detail. They offered many options and helped me choose the best one for us. The staff is so caring

This is by far the BEST vet clinic!! You can tell that they actually care and know what they are doing. We just had to put our dog (Elvis) down 6/13 (yup, Friday the 13th....UGH!) This was a very tough loss as I have known him since he was an hour old and he is, was and always will be my favorite. Madeline who works there is AMAZING!!!! She made the whole experience so much better. She was the perfect person for the job and I don't know how she does it. I honestly don't know if I could thank her enough. She will definitely be remembered and is greatly appreciated! Everyone there has been easy to work with, professional, knowledgeable, caring and the clinic is clean and welcoming. Highly recommend!!!!

Based on a tragic situation today, i cannot recommend this place for your beloved pets. My 7 year old cat has been seen here for his entire life. Sadly, we found our cat in a dire condition today, when he was found panting, drooling, howling in pain, and unable to move his back legs and tail. We rushed him to this clinic, where he has been seen regularly for his entire life. I am deeply troubled that we were turned away and sent to an emergency vet clinic 40 minutes away. Although there were several patients waiting at the emergency vet, our sick cat was seen immediately due to the seriousness of his presentation. The emergency vet very quickly diagnosed our cat with FATE, which was devastating news. But New Prague Animal Care was too busy to treat one of their own long-standing pat