New Milford Hospital, part of Nuvance Health

I went to this ER twice for the same problem. I went on Sept19 my left hand was frozen into a grotesque claw I could not move any part of it. The problem was diagnosed as celucitus and I was prescribed a 2 week course of antibiotics and anti inflammatory meds. On sept30 I went back to the ER my hand was not as bad but now the problem was in my left foot so bad I could not walk. Dr Giles was my physician what he did was repeat the same diagnostic tests as were done on Sept 19 nothing more and continue the same course of treatment as before . This was ridiculous because after a 2 week course of treatment the problem was worse which should have indicated a mistake was made. I asked many times for more diagnostic tests and to be held for observation. I was to

We visited the ER at New Milford Hospital recently when my husband was experiencing severe muscle spasms and flank pain. From the moment we arrived, we felt supported and cared for. Dr. Adrian Pacheco was outstanding—professional, compassionate, and incredibly understanding. He took the time to explain everything clearly and made both of us feel at ease during a very uncomfortable and stressful situation. The nurses were also amazing—gentle, attentive, and truly caring throughout the entire visit. Even the reception staff made a difference. Check-in and check-out were smooth, and they were friendly and empathetic, which really matters when you’re not feeling well. Thank you to Dr. Pacheco and the entire ER team at New Milford Hospital. Your professionalism and kindness meant so much to

I’ve been here a few times for a few different reasons. This time was just follow up x-rays. I got here early before radiology opened. They were nice enough to check me in through emergency. However, my doctors office never sent the script. When the regular crew came in, they also checked. They gave me a direct fax number for the doctor. The entire staff was great including Samantha the x-ray tech. I know sometimes New Milford gets a bad rap, but if not for my doctors office today I would’ve had a great experience.

I was in the hospital for a sameday surgery on 5/20/25. Nurse Ann-Mary was patient and thorough. There was some doubt about an ultrasound; the nurse fetched another ultrasound machine to confirm the reading, which she did. Excellent, compassionate and very professional. Dom Nocturne

Took my boyfriend here because he was severely sick, they had us wait in the waiting room for at least 45 minutes took us to a room where we had to wait 45 more minutes to see a doctor. The doctor then came in asking about my boyfriends "arm" when there was nothing wrong with his arm. These idiots thought his arm was the problem when we told them at least 3 times. After we told him what was actually wrong they said "we'll give you an IV and nausea medicion" which took them Almost an hour to give him an iv along with taking his blood. Then they gave him the Iv and took his blood, while the lady took his blood she was VERY rude to me while I was trying to make sure my boyfriend didn't have a panic attack over the needle (he's Afraid of needles) After I went to go get food and this security l