NCO Eye Center (New Century Ophthalmology)

Dr. Prabakaran is truly an amazing ophthalmologist. She has such a warm bedside manner and always takes the time to explain every step of the treatment in a way that makes you feel completely comfortable and cared for. You can tell she genuinely cares about his patients. The entire staff is wonderful everyone is kind, helpful, and professional. The front desk is always friendly and welcoming, which makes every visit feel easy and stress‑free. I also want to mention the office administrator, Adriana. She is such a great person patient, understanding, and always willing to help. Her kindness really stands out and makes the whole experience even better. I highly recommend this office

I recently had the pleasure of visiting Dr. P and Lexi, and I can confidently say they are both amazing! From the moment I arrived, I felt completely at ease. The entire process was smooth and well-organized, making my experience pleasant. During the appointment, I was thoroughly informed about my options. Dr. P took the time to explain everything clearly, ensuring I understood each choice available to me. Lexi was equally supportive, making the environment welcoming and comfortable. Overall, I highly recommend Dr. P and Lexi for anyone looking for a caring and professional experience!

I can say that there are many people in the world who have lost their ability to serve the public. However Lexie is top notch and this organization would be crazy to lose her. She was so polite, knowledgeable, intelligent, and well versed in the service that they offered. She allowed me to ask questions and never made me feel uncomfortable or embarrassed about my questions. Lexie thank you for your kindness and dedication to your craftsmanship.

Lexie has been absolutely amazing. She is the BEST thing walking. She has truly been a Godsent to my mom and I and so supportive during her cataract surgery experience. NCO has been a joy to work with in general. I pray that this practice keeps her forever. Thank you Lexie for everything!

This experience was completely unacceptable and unprofessional. For starters the Dr we saw was - Vinod Jindal We had a scheduled appointment at 1:30 PM and checked in at 1:22 PM, yet we waited over two hours to be seen. During this time, there was no communication, no explanation, and no acknowledgment from the staff regarding the excessive delay. One staff member did comment on the wait stating that when this provider Dr. J is in their Raleigh location he likes to pack the schedule with 80+ patients per day rather than the normal 40 patients per day they normally see when he is not at this location. Again no regard for patients time or care just about the money. Even more concerning, multiple patients who checked in after us were called back before we were, indicating a clear lack of orga