NCH Physician Group

This is in reference to the NCH Physicians Group at 1845 Veterans Park in North Naples. If you want to be treated poorly--this is your spot. Often times you get a recorded message where you'll be asked to leave your information. Then you can wait for days for a call back. Need a prescription refilled? Even worse service. After not responding to the Pharmacy's request you can call them to inquire. If they can't bill you for it then they aren't interested in you. The absolute worst place to go. Corporate medicine at its finest. Too bad there are so few private practices left in this town. Stay away from this one.

I’ve been a customer of NCH physicians group downtown Naples for five years now. There is something drastically wrong with that facility which started, as I recall around January 1 of 2020. It is getting worse by the day. This group of doctors seems not to be able to have a proper telephone answering service functioning any longer. I have tried to call them dozens of times for days now to try to get an appointment With my general practitioner as I have had a severe cough for over four months which I have already explained to my doctor in this group several times.Every time I call, all I get is an answering machine telling me someone will be right with me. However, no one answers after 15 minutes On hold, several times my patience takes over and I have to give up. I think it is criminal th

This review is in relation to Dr Kinal Suryawala at the NCH Physicians Group Gastroenterology practice at 1285 Creekside Blvd East. What a horrible experience. Consistently 50+ minutes late for each appointment with no apology. When you question this, he just suggests you find another doctor. (Trust me, consider it done!) He didn't even examine me once. Front desk staff have the same bad attitude. Nobody here seems to care about patients, rather they treat you with contempt. And they get things wrong: apparently I have the "wrong date of birth"! Really? You'd think that I might know better than anyone, since I was actually there! Upsetting, unpleasant and awful. Avoid. There are many better options in Naples than this.

My 81 year wife needed swift response blood tests as we prepared for wrist surgery. The Eagleview Lab moved schedules, pulling out all stops to accommodate her needs. Sophanie Baptiste and Shannon Boodhwani were the best. These two need to be recognized for going the extra extra mile to help.They are credit to your group.

The worst follow up in the world. I had a colonoscopy there in February of 2017. I never received my pathology report. Just recently they said I had to fill out a release form to get this information. They now have had my release form for two weeks and still have not sent it to my current Gastroenterology practice. Very frustrating!!