Mount Carmel Senior Living

Having mom in Mount Carmel has been a blessing to our family. When we can't be with her, we can rest assured that she is receiving excellent care. There is a warm feeling to the very clean building. There is nothing fancy about the place. It is about good food, wonderful activities, attentiveness to the resident's needs, and the staff caring for the residents like family. If one wants something addressed, it is given priority and is acted upon. I tell everyone who asks about mom how wonderful Mount Carmel has been.

Most of the nursing staff was incredible. The wound care nurse was great as well as the CNN and the Med Tech. However, I was unable to get anywhere without help and there were never enough people to help disabled patients. I cannot use my arms or shoulders and also am having trouble with my legs. Also. I don't think I got enough physical therapy for my.walking problems. I AM getting physical therapy at home. It might not seem like a lot, but ONE BIG PROBLEM is the room was too small for 2 patients and 2 big wheel chairs. Also since you're stuck in that room, you could only.get one of the 2 TV's to work. If you turned on one, the other would go off and if you changed channels, the other TV would change. It was very annoying and Maintenace said they.couldn't fix it. Made no sense to me. Re

I can't say enough about how wonderful Mt. Carmel rehabilitation is. My mom is on her 4th stay for rehab at Mt. Carmel. Every staff member we have encountered is so kind and caring. The staff makes a point of reaching out to the residents, and they all are smiling! I will say the 1st floor is the best for rehab; there is more activity and way more sunshine than the ground floor. I request it! :) The facility is very clean. The food is varied and good! I am very pleased with the quality of care by the wonderful nursing staff. I even met the executive administrator who walked by mom's room and cheerfully said, "Hi!" and chatted with mom. He is engaged with families and residents, and I heard personally from an employee that he cares about his employees also! When choosing a rehab facilit

Mt Carmel has gone above and beyond for my mom. The quality of care they are giving her is excellent. The customer service is great. They have addressed all of our needs in a short amount of time. The facility is clean and well kept, the food is good and the staff is very friendly and personable.

Our NIGHTMARE started December 2024. The first morning, our mom called me crying at 11:20am and said nobody got her out of bed, no meds, no breakfast. I called and talked to the front desk who got me in touch with the social worker. When we inquired about the reason she was still in bed at 11:20am, we were told, “We didn’t know her preference.”!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it.Our mom lived there until June 13th 2025, and there was not one week there wasn’t an issue. From, CNA’s being verbally abusive to CMT’and nurse's not giving her medication, nebulizer treatments and insulin. No accountability at all, and i mean NONE. A