Moses Lake Vision Center

The doctor here was great! However, I feel I got the runaround by one of the front desk gals today. I had my eye exam here back in April 2022 and since I'm needing to order some more contacts I realized that my prescriptions from here (one for glasses and one for contacts) both expired in April 2023. Another vision place was able to get me in sooner so I took my prescription from the Moses Lake Vision Center (MLVC) with me to my appointment at this other place. This other optometrist pointed out that vision prescriptions are good for two years in Washington state, so he advised me to check in with Moses Lake Vision Center because it appeared they made a mistake by having my prescriptions expiring only after one year. I went to MLVC today and asked if they could fix my prescription dates

Absolutely AWFUL experience. Do NOT go here. I've been with the Moses Lake Walmart vision center for all my life until they had some issues and I needed to find a new place. I went here and already got dodgy vibes. I was 20 years of age at the time, and these people couldn't help but be disrespectful and treat me like I hadn't even graduated from elementary school. The front desk lady was horrible with her tone towards me, and the doctor didn't even seem to know what he was doing. He was putting random eye drops into my eyes without even telling me what they were, doing exams to check my eyes that I've never had done before that weren't necessary at all that were also painful and extremely uncomfortable that left me struggling to see comfortably for the rest of the day. On top of all of th

My experience here was top notch. From the first phone call to the delivery of my glasses. The girls at the front desk are attentive and friendly. Dr Sieler is professional and caring. Glasses were delivered in a timely manner and adjusted to fit well. I would 100% recommend. Thank you Moses Lake Vision Center. I can see clearly now...

I have had issues with my glasses, half the time I don’t even wear them because my vision has changed. Back in February or March I called to make an appointment, so let’s give them the benefit of the doubt and say March, and they scheduled me for July 8th. I was taken back that the appointment was so far out, but I provided my insurance info and patiently waited. This morning I arrive on July 8th for my appointment and they inform me that, as of July 1, they don’t take my insurance anymore. No call, I provided my insurance and they verified it when I made the appointment those months ago, just told me in person after I waited months for the appointment. Now I have to start over and find another provider, hopefully I don’t have to wait months to get in there… I held my tongue and just walke

Getting eye care in Moses lake has always left me frustrated but everyone claims to have compassion for their patients. Sure don’t feel like too concerning to me. If you do t have top notch insurance you’re pretty much screwed!