Midvale Medical Center

New to Tucson. I had an issue and was seen within a week. The review of my entire health history was complete and thorough. Testing was ordered and I was able to get everything done within 2 days. All EPIC messages are promptly answered and the response has been beyond my expectations. I see Deleon Campbell, NP.

Staff and physicians are Good but the "New Improved" Epic system is 5 ⭐ Lame You can't Send new message you have to tag onto a previous one ETC Etc etc.....

Please note the reviews are 10 years or older. I have been going here for several years and have excellent care with Ana Burger, Marco, Deleon Campbell. The clinic is clean and the staff are polite.

Dr. M. is great --- office staff is not. I always have to leave a message with his medical assistant. The recording says I will get a call back within 24 hours. That's a lie. Once, I had a sinus infection and wanted to see the doctor for evaluation and possible medication. First available appt. was in 3 weeks. I was sure my sinus infection would either be better or so bad I'd be dead in 3 weeks. I wasn't going to the emergency room for a sinus infection. I've seen their front desk staff in motion. Phones are ringing but they're laughing and talking. I'm looking for another doctor. Medical field is going to the dogs.

Horrible location! I every time I make an appointment it gets cancelled that same day since either the doctor called out or they left early or some other reason. I have NEVER had an appointment with them that wasn’t a reschedule. When I called about abdominal pain they made an appointment for me 2 weeks in the future. Then they called the day of my appointment to cancel my appointment and try to reschedule my appointment another week In the future. This has happened to me more than 4 TIMES so I’m just done with this place. If you are looking for timely appointments, this isn’t the place.