Midqueens Dental & Associates LLC

Everyone was very generous and professional from my entrance to my exit. I felt relaxed and comfortable on my visit. I will definitely spread the word and be returning here again. May God continue to bless this establishment....P.S Dr. Dourmas is the man.

The receptionist was very rude. When I called to schedule an appointment, she told me there were no appointments available. I politely asked her if there were any openings for tomorrow, and she responded, "No, we don’t have any." She also claimed that they do not accept the MetroPlus Essential Plan 4, even though the website shows that they do accept government plans. Whoever she is but she should be fired. She doesn't know how to talk to the people.

Great dentist and office staff. From the time I made the appointment and walked into my the office, it was a pleasant experience. Dr. Dourmas was friendly and professional with great bedside manner. The hygienist Edgar was also great, and made the dental cleaning a breeze along with X-rays. As for a finishing touch, they also gave me a dental goody bag. Five star experience. I highly recommend.

All 3 of my stars are for the dentists who are genuinely very nice and helpful. If it wasn’t for the dentists being so good, I wouldn’t recommend this place to my worst enemy. The front desk/person on the phone is incredibly rude, making snarky comments and needs to be trained in how to treat people. I asked if i could cancel my appointment because I had a necessary medical procedure interfere with my dentist appointment and in response the girl at the front desk told me “I don’t know, can you?” This isn’t just an isolated event, I have an extremely hostile experience with the front desk/phone person multiple times. Looking for a new dentist just because of how god awful the staff treat me

I will like to say the doctor is an awesome dentist! Unfortunately that front desk receptionist Gloria has to retire! She is very nasty and rude. Myself family of 7 have been coming here for the past 5 years or so she never makes it easy never a smile on her face as shes speaking she wont even look at you. Ive even seen her in my face as the doctor is speaking to her and because a certain diagnostic test is not on the paper she is rolling her eyes and shaking her head as if it bothers her that he made a mistake. My husband and son have the exact same name but Gloria is incompetent. She called my son to confirm his appointment when he gets there she tells him i spoke to your dad the appointment was for him. My son tells her no i cancelled my appointment last week and rescheduled she kept te