Metro Eyes - Vision Health and Optics

I previously went to Metro Eyes on 10/22/24. They said at the time that per their policy, they would not provide PD numbers because they wanted to ensure that the glasses fit the customer and did not want to trust this to online retailers. I then wrote a 2-star review about my experience. Within a few days, the office manager contacted me and invited me to come in. When I came in, he explained that they had that policy due to the old office manager and with online retailers now using virtual PD-measuring technology, they could no longer withhold PDs from customers (I suspect not wanting to lose business to online retailers was the real reason they didn't share the PD all along). He then measured and gave me my PD and asked if I would delete my negative review. I deleted the review, but ne

Dr. Azam takes the time to answer all your questions, and LISTENS. That's why I am so disappointed when I came for my third appointment to check on a huge floater in my right eye. The staff asked for a copay, and I only have Medicare with a supplement and NO vision insurance covering eyeglasses or regular eye checks. I had vision issues not related to glasses, and Dr. Azam really helped me. I asked them about why they asked for money and they insisted I pay them $35.00 according to some paper they had. I didn't really need the check, so I refused to pay and left. I was afraid they were going to try to bill Medicare for an eyeglass exam, which would have been turned down, and then they could charge full price. No other explanation was given other than they wanted copay money. The ot

I went for the eye check up and had a great experience at Metro eye center. I was a new patient. The receptionist was pleasant and efficient. Paperwork was done quickly.Doctor Amina was very thorough, knowledgeable and understanding. She told me several helpful tips regarding my eye sight and use of lenses. Great experience overall, I am glad I went to Metro.

This was my first visit with Metro Eyes. I will definitely return. The eye exam was thorough and the doctor took time to go over the information.

My wife had her contacts made here and everything was great until we received our EOB from our insurance, we noticed this place overcharged us 2 times, once for the fitting and another time for the lenses. Once can be an innocent mistake but twice is unacceptable. We went back and they reimbursed us the difference for 1 change but not the other without a convincing explanation. Service was good but this still soured the experience.