Mercy Medical Center Cedar Rapids

I had my left knee replaced January 23 and I can't thank the staff at Mercy enough for making my stay wonderful. From the time I checked in and both my Nurses were named Stephanie did an amazing job for me. Dr. Switzer you are simply amazing!. The care, the kindness, the countless times that the nursing staff went out of their way to try to make me as comfortable as they could during the rough stretch I had. They were simply amazing!. I unfortunately had complications.. The nurse techs as well! The nutrition department the food was incredible!. The ham and cheese omelettes, the turkey club sandwich, the meat loaf all was incredible!. Unfortunately my stay was a couple of days which was out of our control and all the staff at Mercy Hospital was top notch! I have spent a few nights in the ho

Mercy Hospital in Cedar Rapids is truly an outstanding hospital, and you can feel how much the entire team genuinely cares about their patients. From the moment you walk in, you are treated with kindness, respect, and compassion. The doctors, nurses, and staff go above and beyond to make sure you feel comfortable, informed, and supported every step of the way. The facility is clean, modern, and well-organized, and everything runs smoothly even during busy times. The level of professionalism and teamwork is impressive, and it’s clear that patient care is their top priority. You never feel rushed, and they take the time to listen and address every concern. Mercy Hospital sets a high standard for healthcare. The dedication, attention to detail, and genuine compassion of the staff make a rea

Absolutely disgusting conditions in the ER. Brought my daughter in and the room was filled with blood splatter and caps from needles. They were completely dead so there was no reason for it, not to have been cleaned. This is how people get staph infections.

Any decent medical care overshadowed by mercenary and incompetent billing practices. The following has happened twice. We've been turned into collections on a small billing amount while submittal/resubmittal/pending insurance payment was in process (which isn't even legal). The most recent collections notice was issued to me by text on Thanksgiving. A little extra dig there, I guess. The either don't bill our secondary (which my husband actually works for as an insurance processor) or the bill it incorrectly. My husband will typically make several calls, they will tell him they are resubmitting (or in this case submitting first time since they don't appear to have) and then turn our bill into collections anyways for some good ole american holiday harassment. I don't know if we've ever had

Usually never have a problem going here, but after waiting two and a half hours in pain (oh wait. I still have it) and FIVE people had gone before me.... so I ordered food because naturally I was getting hungry. Basically got kicked out because theres no food in the ER even though theres no signs saying no outside food or drink allowed. When asked when a room would be available some snotty woman answered with "well I could lie to you and say 10 minutes" when all I wanted was to be seen by a damn doctor. Wont be going here today after the horrible service I received.