Mercy Health Hackley Campus

Due to compitition, in the Muskegon area. Mercy Health bought the competing hospitals. So there is not a hospital of choice. So your health care is determined by what health insurance you have.

No one wants to experience the ER but last night we ended up there with our toddler. The nurses and doctors were so wonderful! Many of them came in to check on her making sure she was fine and each spent the time to talk and inform us of the situation. Those that helped my daughter got down on their knees to talk with her eye to eye. They made her comfortable and calmed us. I was very impressed with our experience!

My family had a very pleasant experience with the nurses, assistants and doctors following my father in law’s emergency surgery. They even assigned a full time aid to our patient when he took his breathing machine off in confusion at night. We felt so comfortable and reassured with their care. Thank you for taking care of Gentry!

I have to say the nurses that my family dealt with while my father in law was here at the hospital for the most part were very passionate and very comforting to him. I can honestly tell you the young Social Worker who's initial starts with a "D" is very rude and was not compassionate towards his needs or well being. She was not helpful at all with our questions or concerns of his discharge home. She needs better training for communication for the needs of the patient and families. I would ask for someone else if a social worker is needed in a family's care plan..

We are from out of town. I am 25 weeks pregnant and the staff was very quick and kind. They got me right in and kept a close eye on me and my baby. Turns out I am just a bit hydrated and all will be fine in time. They reassured me that it was right to come in and get things checked out. The relief and comfort the O.B. staff was able to bring me truly means a lot. Thanks nurse Laura and staff.