Medical City Dallas Hospital

I’ve been here several times before and each visit has been a good one. This time, though, I had to bring my son in for a broken arm, and the experience started off a little different. We ended up spending about six hours total, with four of those hours waiting to see a physician. To be fair, we did arrive right at shift change, which made things a bit hectic. Even with that delay, once the doctors came in, everything turned around. The physician was thorough, careful, and took the time to work with my son so he felt comfortable and cared for. That extra attention really made a difference. We were finally discharged a little after midnight, and despite the long wait, the clear communication and the genuine care from the staff left me with a positive impression. The compassion and profess

I recently underwent gallbladder removal performed by Dr. Christopher Bell. Following surgery, I was taken to the Adult PACU, where Deanna DeSousa was my primary nurse. From the moment I arrived, she attended to me with kindness, professionalism, and a reassuring smile every time she entered the room. While I was waking from anesthesia, I believed I was strong enough to walk to the restroom on my own. Unfortunately, I misjudged my condition and lost consciousness while in the restroom. Deanna was immediately behind me and, through what was clearly expert training and quick thinking, prevented me from falling and possibly sustaining further injury. Despite the fact that I am significantly larger than she is, she skillfully supported me, safely guiding me down onto the toilet seat using pro

I delivered my baby at Medical City Dallas on 02/22/26. I can’t say enough about how wonderful the nurses who took care of me. Krishauna in L&D was wonderful. Tabitha and Sunghee were on top of me in recovery making sure I was healing well and baby was in great shape. Krishauna helped make my delivery less stressful. I felt like I had a friend in the room with me. She was such a comfort. Tabitha took care of us at night. She made sure I knew everything about postpartum care. She also helped us take care of the baby her first night when she was fussing and upset. Sunghee made sure to examine me and made sure I ate to help supplement my healing. She’s the first nurse who has ever sat with me and gone through discharge paperwork and instructions with me. My only criticisms are for the mainte

I would say my overall experience here was a good one. The nurses were super sweet, friendly, and professional, honestly I adored them. One of them (I'm so sorry I can't remember her name, she had short curly grey hair) I could tell was trying hard to make me laugh and make sure I have a good time and I just really appreciated it. Laughter is really the best medicine! I will say I did not like my anesthesiologist that much though, and I wish there was a way for me to privately submit feedback with her or my name so it could maybe be addressed. She seemed cold, uncaring, and snarky. When she gave me paperwork to sign, I had stopped to read the potential risks just because I like being informed and she turned the page for me. I said "oh sorry, I was reading" and she continued to turn the pa

When we arrived at the hospital where people are registered, we asked for an intrepete to be able to explain the reason for our visit and he told us that there were no staff available. then I tried to explain and since my English is not perfect, he attended us in a bad way he gave us the pass to enter with a doctor. when he turned around he said that it was not his fault that we did not speak English, which is illogical that throughout the hospital there are signs that they have interpreters to assist the patient.