MedCarePlus, PLLC Family Medicine, Walk-In

Close this spot down ASAP. Called weeks in advance for an appointment for which they gave no specific time, weird but okay. Fast forward to the day of, I enter to see four young minded women playing with hair and on their phone. At the same time they had me on hold for over 15mins, I wanted to reschedule initially so I called. When I mentioned this in person, they claim there’s no doctor there anyway. Then why not just say that as quickly as you say “please hold” so that time isn’t wasted.. There are so many responsible adults looking for work.. do better MedCare.

Not helpful at all, they made me come 5 times for no reason, and just tell me that I gotta come back the next day five times, they’re not serious, not punctual and there’s only 1 doctor for the whole clinic, terrible experience.

Very small the clinic they don't have too many doctors sometimes getting too slow. Dr. Alseny Balde who attended me he was very nice person and explain me with patient my symptoms, he help me a lot with my health issues and concerns.

Horrible customer service what is the advantage of being able to made an appointment online and per registering online then I come in an they are like oh our site is a booking site we can’t transfer the information from the site to our in office system then had to wait 15 min for them to transfer the info plus to fill out information that I provided in when making the appointment online. The best part is the front staff seem you be bothered by me asking the questions of what’s the point and took forever to do their part. However the Doctor and medical assistant were amazing address all my concerns had us in and out. I would have given a 1 star if it wasn’t for the doctor and medical assistant.

Nice staff very patient and friendly.