Massage Envy

I’ve been a member for 16 years & this is a great location & very well managed & excellent services. GennyC gives an incredible facial which my wife & I both get every month & have given her service as a gift to 12 family members who all thinks she’s fantastic also. I also get a monthly massage from Jana who is excellent also.

I have never tried massage envy before, but decided to check out the local one since I received a gift card. Not only it was at the worst massage of my life, but the massage therapist was chewing gum the entire time and was bothered that I voiced how uncomfortable I was with the table set up for my prenatal massage. After voicing my concerns to the manager (who was very kind and apologetic) I scheduled a massage for a later day with a different massage therapist. I called to adjust the date and time just to find out that they no longer have anyone else besides the massage therapist I had the first time. I know things happen, but you’d think a business would do their due diligence and reach out to customers that were booked with the therapist who left…but not massage envy of Glen Ellyn. The

⚠️ Warning to anyone considering signing up ⚠️ Our membership was canceled in June, and they are STILL charging our card every month. We went through the full cancellation process, submitted the paperwork, and every time I call, I’m told “this will be the last charge.” Yet the charges keep coming. This feels like a predatory billing practice. They count on people not checking their credit card statements so they can keep taking money without permission. Every single month I have to call, resend proof of cancellation, and fight to get a refund. If you ever want to cancel, be ready to change your credit card number because they will keep billing you no matter what you do. This is not just an inconvenience—it’s dishonest.

Massage Envy Glen Ellyn exceeded my expectations! The staff was welcoming and professional, and my massage therapists truly listened to my needs. The space is clean, relaxing, and perfect for self-care. I left feeling refreshed and tension-free. Highly recommend

I recently had a massage here, and the customer service was amazing. I’m already looking forward to coming again! Pre helped me during my visit; she was so patient and polite, always willing to assist me and able to answer every question I had. She was so sweet. This location is the best!