Massage Envy

Hands down! The worst massage I’ve ever received in my life from Christoph, 11/25 @ 2:45pm. I had a massage today and unfortunately it was one of the worst experiences I’ve ever had. There was no sense of expertise, precision, or intention behind the massage. It honestly felt like the therapist was just aggressively rubbing oil on me rather than addressing any muscles or tension. The pressure wasn’t balanced at all, it was either extremely heavy or just flat, with no fingertip work or technique. Most of the time it felt like he was using the palms of his hands with no control, which made the entire session uncomfortable instead of relaxing. My whole body kept shaking because he was moving me around so aggressively while only working on one area. Even simple things like placing my arm und

I had Jackie for a full body massage and she was amazing! It was my first massage and she made me feel very comfortable and relaxed, i almost got a membership on the spot! I’ll be back soon!

The manager here is delightful very nice and has great costumer service skills. But my massage wasn’t the greatest I asked for medium firmness and the lady gave me extra firm. She dug her elbows into ribs and rubbed my neck extra aggressively. It was not calming at all I was clinching my muscles the entire time because of how bad it felt. If I rated just the massage alone it would be a 1/5 but the managers skill at the front made things slightly better

this the worst franchise. I was sick with food poisoning two hours before my massage and they charged me the whole 80.00 on my contract. Two days later i had rescheduled the massage and two hours before the massage they cancelled because their therapist was sick. The only thing they would do is give me a 10.00 enhancement . Doesn’t seem fair. They should be understanding when you are sick. I have two more months on the contract and I will only go to massage envy Northville. I would not recommend massage envy to anyone.

I've been a member at Massage Envy for over a decade and have gone to several locations, but this one is the best. They are so great at communicating and are always so friendly. My therapist is in high demand (I've been seeing him exclusively for the last 6 years) but they have a cancellation list and will text you with any openings. And while the prices keep going up, it's still an incredible value.