Martinez Animal Hospital

I have been with Martinez Animal for many years, they have been wonderful and accommodating. However, long story short… our baby had vertigo, we didn’t know that til we took her another vet. She has been getting her 3 different pills a month for about 3 years now. Today, bc order is pending with chewy. I called the animal hospital and they told me., oh we no longer deal with third-party companies, such as chewy. Those may not have been the exact words, but that sums it up so I said I just need her medicine her meds, can we get them filled there? She told me yes so I told her what I needed. My husband went to pick it up. They ran his card and then said oh we’re out.. so now my dog is out of her for congestive heart failure medicine for day four. So now they hand my husband a handwritten pre

Based on my experience they are the best Vet in Augusta. My boyfriend and I adopted a kitten last year and it has been vet visit after vet visit. For worms, FeLV/FIV testing, allergies, vaccinations, spaying, worms again, etc. She is also a very spicy kitty who doesn’t like to be handled. The staff at Martinez have been outstanding in care, and extremely understanding/empathetic for all of my worries and concerns. Dr. Robillard is the only vet I know by name there but they are all absolutely amazing. If you have a fur baby and are looking for above average care and high quality of service I highly recommend taking them here!!!!

Very disappointed with Martinez animal hospital. I’ve been a customer for over 30 years. I’ve spent tons of money with them. I called to get info on steps to diagnosing IVDD. Whether there was an in person hands on way to diagnose or if an xray would show or if the only way to determine was an MRI ( which they don’t offer). I could not get a vet to call me back just to tell me the direction I need to go. The front desk girl was very rude, very short, and very unhelpful. All the vet had to do was return a call and say yes we can do a neurological exam on site and go from there and I would have been up there ASAP. Then I call to other vets in the area ( that have never seen any of my animals, I’ve never spent a dollar with them) and they are more than willing to discuss my options and paths

Vet was very nice updated us after chip and snip were complete. So far I am happy with the care provided

Found a rabbit outside in the rain and had to bring it somewhere. The staff was very informative, patient, and kind. Even said they’d send me photos of Buffy The Vampire Slayer too. If I get a pet I’m coming here. I didn’t get the ladies’ names (They were in the front office, all very attentive), but just know I am thankful that Buffy is in a safe environment and being properly taken care of. Thank you!!