Manor by the Sea

My Aunt has been in and out of their rehab department 3 times within the past year. The rehab team and nursing staff were just terrific! I depended on them to update me on my Aunt since I was not able to visit due to Covid. Everyone I spoke with there were very kind, supportive, and helpful! I was able to reach the staff easily whenever I called. Elaine at the nurses station, who I spoke with on a regular basis, was just outstanding! Dr. Shi called me personally when he had questions about my Aunt’s medical care. I am very grateful to the entire staff on the 3rd floor rehab team!

Really not that great. They seem to not want to be bothered. First of all, not their fault, but thanks to covid, I can't go in and check on my elderly father and how they are taking care of him. He fell multiple times this year at assisted living. This time, he landed in the E.R. After little more than a week here, they seem anxious to send him back to assisted living. He needs more physical therapy, which they are fighting me on to give him. Wish I could provide 24 hour care myself because I'd just keep him home. He really needs to be monitored and also washed up and everything. I have very little support and help from his family, so it's a real strain on me alone. Also, the useless social worker Jennifer was a little uppity and no help. She left a voicemail that he is going on hospice c

The only words that accurately describe the experience my Mother had at the "Manor by the Sea" are Deplorable, unskilled, uncaring & understaffed. If you care for your loved one, I urge you to reconsider. Need an example, I have many, but I'll give you the worst. My mother sat trembling in a chair for days at a time, no-one knew what was wrong, after changing medications, and chest X-rays the night nurse assured me "oh there fine" I left at 9:00 that evening. I returned the next morning to spend the day as I did everyday, because if someone isn't there to get things going, nothing gets done. I arrived at 8am to find her trembling in a wheel chair and her food tray all over the floor. I insisted on getting her to the hospital to find that she had a liter and 1/2 of fluid in her lungs and

My mother was in this facility for almost 1 month. she was released 5 days ago and is back in the hospital. This place is a fraud. Unfortunately, with Covid, we were not able to visit her and she was not able to leave her bed. The social worker, Jennifer Jamieson flat out lied on the phone during our one and only call from The Manor during her entire 30 day stay. Jennifer advised us that my mom was walking 5 steps and able to stand and pivot. According to the ENTIRE MEDICAL STAFF at JSMC, there is NO WAY IN HECK she was standing and pivoting as she has the "MOST SEVERE CASE OF SPINAL STENOSIS" the hospital has ever seen and there is no way she was able to put any weight on her feet, let alone stand and pivot. DO NOT SEND YOUR LOVE ONES TO THIS PLACE. YOU WILL REGRET IT. RUN FAR FA

My mother went from the hospital to this location for PT and overall health. The staff was kind, caring and the doctors and nurses called me regularly to give me updates as well as to discuss treatment. I cannot thank them enough.