MainStreet Family Care

5 star is actually an understatement. Customer Service is top notch. From getting called back for vitals, x rays... The Provider explaining what I need to do to feel better; and making sure I understood what I need to do to stay better. The whole experience....I am just grateful for the care I received today. I highly recommend Main Street Family Care!!

I would recommend this facility to anyone that is in need of fast care. I had some problems at the kiosk, being that i don't have a physical insurance card, but I was able to use my dependant ID, thanks to the young lady at the kiosk, who I feel is very patient with her assisting the customers. My wait time was very short, and I was seen at the appointed time. The doctors and the complete staff were all very friendly and kind. The facility is also very clean and sanitation is available all around. Coffee and water is also available. I really appreciate the service and I would recommend this facility to everyone. It is also conveniently located. Thank you all for your service. Mrs. Sandra Teasley

Best experience at an Urgent Care I’ve ever had. Check in time was easy to schedule. Got there 20 mins early and was taken back almost right away. Spent roughly 30 mins there and I was already on my way to pick up meds. Now it’s very possible I just got to them on a slow day but the nurse and the doc were amazing! It’s one of those places that you hope you don’t have to go back to but if you do, you’ll get great treatment and be glad you did.

Edit: burned again! I left before being seen on my first visit, because I wasn’t able to wait as long as I would have needed to. I went back several days later hoping it would be less busy. This time the place was standing room only. The check in kiosk was not working, and I couldn’t get ahold of the receptionist. Several people seemed to be standing around with the same issue as me. The bathroom wasn’t stocked, and the waiting room was very warm; people were actually standing outside because it was cooler. I left because the check in kiosk wasn’t working, but I would have left anyway. I will not be returning. I just don’t think this “no receptionist” model makes any sense. It may make sense to a business trying to make money, but it does not make sense in terms of improving patient care.

I am always so impressed with this clinic and the staff here. Thank you for great care. Each visit continues to be the care you hope for. Ms McNeill as always such a blessing and your approach and how you listen is so appreciated. The staff, Stephanie and Makayla we appreciate you and your patient care. Quick and efficient and helpful. Thank you