Main Line Health Exton Square -

Scheduled my first mammogram at Exton square. Received reminders throughout the week about my appointment. They said be there at 8:45. I arrived at 8:40. They checked me in and told me where to wait. After an hour I decided to ask if maybe they had forgotten about me. They then told me that my appointment was canceled and they forgot to tell me. They were not sure when they could get me in next. No one seemed to care. I took off work and now I will have to take off work and reschedule and go somewhere else. Worst experience I've ever had at a doctor's appointment.

This review is for radiology scheduling. These calls need screening for training purposes. The woman that answered the phone was borderline abusive to my elderly mother. What a disgrace! I took her elsewhere. If you dislike people and lack compassion, here’s a tip- find a new job!

I was pleased with the service here and how fast everything went. I really appreciate it. (Side note: I am sorry to the people who had frustrating experiences when it comes to billing/insurance. It is pretty worrying to hear.)

👌 Awesome facility!!! I had a 5:30 pm. appointment on 1/19/2024 and received a call at 11 am. asking if I could come earlier, around 12 p.m. or soon after, because patients were canceling because of it snowing heavily. My neighbor cleaned my car off for me, and I was able to drive in the snow carefully and make it in time. Masks are mandatory again, so be sure to put it on before walking inside. The security guard can give you one if you don't have a mask. *ALSO, you can have someone get you a wheelchair ♿️ and take you to where you need to go, too, if needed. I was quickly checked in and was immediately brought back by a nurse/technician before I could finish the paperwork. Since I have severe carpal tunnel syndrome in both arms/wrists/hands/fingers/thumbs, I have to wear these special sp

I had a chest x-ray for a suspected case of pneumonia and here I am almost 48 hours later without results. I will try Penn in West Chester next time in anticipation of better turnaround.