Longview Orthopedics Regional Clinics Spine Clinic

I was scheduled expecting to see the orthopedic surgeon, but my appointment was changed to a physician assistant without prior notice, and I did not see the surgeon. After reviewing my medical record, I noted documentation stating that “her symptoms seem to be out of proportion to her complaints and presentation” and that I was “agreeable” to the plan of care. This characterization was not communicated to me during the appointment and does not reflect my experience of the visit. I expressed concerns about my symptoms and pain, was in visible discomfort, and I did not provide agreement beyond acknowledging the information presented. As a patient, I left feeling that my concerns were not taken seriously and that I was not fully cared for. I expected clearer communication, accurate document

Thank you for fixing a problematic injury that I had suffered through for over two years. I am so very grateful.