Little Steps Rehabilitation Clinic

We got our start at Little Steps. He was 3 years old then and he is now 13, we are forever grateful. The only reason why we stopped is because we moved out of the state of Florida. They are the very best.

Bad experience all around. Parking was terrible. Your parking in warehouse parking were we had to walk a fair distance to get to the place. Then we walk in and i am asked for a referral. Needless to say i didnt have it. When making the appointment over the phone no one told me to bring it. She tells me we can fax it later so its cool. As i am filling out the paper work, we hear here calling the therapist asking were they are. Because they are not there. We turb in the paperwork to hear her call them back again and ask “will you be here within 30 minutes”. She hangs up and we wait about 5 minutes more before asking how long will it be. At 11:20 she tells us about another 20 minutes, he got stuck in traffic. How is there traffic on a Saturday morning? I have made it from homestead to north m

Horrible customer service, horrible location, horrible and unsanitary office. Receptionist is lazy, uninformed, unprofessional. I would not reccomend this place for the care of a dog!!

Vanessa and the other therapists are friendly and effective.