LensCrafters

When I walked in it was very busy and every store associate was helping other guests some seemed like they knew each other as if they were repeat customers. So I just was trying on a Ray Bans by myself. Then Joseph who seemed like he was busy and in the middle of doing something himself asked if I needed assistance. I asked him about men’s/women’s frames and he answered all my questions. I’ve never had a face for aviator style frames but together we found a pair of square frames that did sit on my cheek bones well. They even had a green tint to the lenses to match the suit I was planning to wear them with. They were the perfect pair as if they were just sitting there waiting for me to try them on and then buy them. Price wise they were less expensive than I would have paid and Joseph also

Sam worked quickly and was soooo friendly. He was patient with me and when I came back a second time, he was quick to greet me and it didn’t take long to finish up. You can tell he really cares about his guests and wants them to leave happy with their next pair of glasses. I definitely recommend working with him or at this location in general since everyone seemed very kind and answered all of my questions, even about frames that were not theirs. I absolutely loved my new frames and Sam was great at helping me with pricing too.

⭐️⭐️⭐️⭐️⭐️ Today our family visited LensCrafters at Eastview Mall in Victor, NY, and we had an absolutely outstanding experience thanks to Dan and Sandra. From the moment we walked in, they went above and beyond to make sure every one of us was taken care of with patience, professionalism, and genuine kindness. They thoughtfully accommodated all four of us, took the time to suggest the best pairs of glasses for each family member, and carefully applied the most appropriate coupons so we could save money. They also handled our eye insurance seamlessly, explaining everything clearly and answering all our questions—especially taking extra care and time with our father, who is over 84 years old. Their patience and respectful attitude toward him truly meant a lot to our family. Sandra was es

I had a wonderful experience at Lens Crafters. My first time visiting the store, Sandra was extremely helpful and friendly throughout the entire process. She was knowledgeable and honest while helping me pick the best pair of glasses for my face and prescription. She made the entire visit smooth and stress free. I plan on returning in the future for sunglasses.

Today, was the first time, in this store I took my daughter 6 year old to get her glasses. The young man was very kind he tried to speak to her in Spanish, and was very professional. The experience was very comfortable; he answered all my questions and took all the time we needed. Getting new glasses for my daughter was very quick. Excellent service! I definitely recommend