LensCrafters

Every single person I’ve worked with at LensCrafters has been outstanding! They take the time to make sure you understand your options and feel confident in your choices. I’ve learned so much about finding the perfect frame fit and the differences between lenses and upgrades. Their knowledge of insurance is impressive—they always look for solutions that put the customer first and help you get the best deal possible. It’s rare to find a team that combines expertise with genuine care, but LensCrafters does exactly that. Highly recommend!

Just wanted to come on here and say how amazing the Lenscrafters customer service was (specifically the one in the Crossroads mall in St. Cloud, MN). We went to get some new glasses for my daughter, and I asked Valynn if they offered repair service for my own glasses. He told me he would see what he could figure out. Went to the back room, spent a while there and came back with fixed temples that were bent out of shape. Didnt charge anything, wouldn't even accept a tip. Highly recommended, and best eye place ive visited!

I have a coupon from work that covers everything as long as the frame is 500 or less, I get it every year. Why would you make a big deal about who I'm using it for? You realize the next time Ill just say it's for myself lmao in fact I've done just that twice before. He really was splitting hairs when he said "coupon says use on yourself or dependant". 5 stars for valynn though, I came back days later and they helped me out and all without boasting about doing it for 39 years lol

I had a more thorough eye exam than I’d had at any medical clinic optometry department. Jasmine assisted me and was friendly and explained all the machines and gave clear instructions. I had my first remote doctor appointment ever and I was pleasantly surprised by the attention I received and how efficient and smooth everything was. They even showed me pictures of the inside of my eye and found something I never knew about. They did not seem too concerned but recommended that I follow up with an ophthalmologist of my choice. I was really happy with all the staff I interacted with. I highly recommend the Lens Crafters in the crossroads mall in St Cloud.

Bit the bullet and got an eye exam finally (my last one was in 2014, so I was just a bit overdue). The process was super smooth, and my doctor was incredibly nice (all of my testing happened in person, and then got sent over to my doctor telehealth style, which was pretty neat actually!) Valynn helped me pick out glasses (I took my mom in when she was visiting and he helped her our, and I am a simple man who likes to interact with the same people every time). Super helpful, helped me decide on a pair of frames so that I'm not wasting away with headaches at work while making sure he was keeping me well within my budget, and even adjusted my sunglasses twice. 12/10 experience, staff was incredible