LensCrafters

I can’t even begin to express how content I felt leaving this LensCrafter location! I was past due an eye exam and new pair of glasses. I had came in previously to see what styles I liked, ask a few questions, and set up an appointment. EVERY SINGLE employee was absolutely fantastic. The attention they all gave me as a customer and feedback left me feeling excited. I came in for my exam and the staff outback were phenomenal. My optometrist was so lovely and knowledgeable. I couldn’t believe my vision was screaming for help. I was informed about eye health and left leaving with the results of new eyes! BRIAN helped me upfront and provided me with great care, thank you. Im looking forward to picking up my new and stylish frames. Anyone looking, look no further. This is your Lens place 🤓🤩

Visiting Patrick at LensCrafters at Tacoma Mall to pick out frames and lenses has become a favorite family holiday tradition of ours. After missing our window last year, I was eager to pay him a visit before 2025 year end, only to discover he was working in another location. Working with Patrick is always such a delight, it was worth the drive, so we didn’t skip a beat and headed to his new store located inside the South Hill Mall. As always, Patrick was the absolute best!! I don’t personally ever want to have to go anywhere else! Our entire family absolutely adores him and we know we are always getting great quality glasses that we feel confident and comfortable wearing, for the best price available.

They are the best!! The employees made me feel at home, the Dr. was knowledgeable and amazing. Brian put the cherry on top with his top tier customer service. Team work makes the dream work and at this location, they understand the mission. Thank you Brian, especially!! I left that place with a smile. Keep up the good work. 🙏

Everyone was wonderful, I’m so glad they were recommended through my insurance. Karen was wonderful, she was a 5 star all on her own!

I came here a week before Christmas visiting family from Georgia. The clear line broke holding in my lens on my only pair of glasses. Patrick was able to get me in on a Sunday morning. I did not have an appointment but no one was in at the time. He fixed it in like 5 minutes. He didn’t charge me anything. I had been without glasses for 4 days. I am so glad they provide a repair service like this. Thank you Lens Crafters and specifically Patrick. Made my grandsons first Christmas so much more memorable for me.