LensCrafters

This store is a joke! I came here because two pairs of glasses I bought less than a year ago have lenses that have turned yellow. They are Transitions lenses. When I bought them, they were grey lenses that turned dark and had a blue mirror coating on them. They have gradually turned yellow. I came in to show them to the store on Sunday and was told I had to come back on Wednesday when the manager, Dustin, was in, since they were purchased at a store in CT. They told me only the store manager could make decisions about glasses purchased at another location. I went back in today to show him the lenses, which he acknowledged he could clearly see were now yellow. He told me he needed to take pictures and send them to his regional manager, and that he do not have the authority to make decisi

I had a great experience with the doctors at LensCrafters. They were very professional, patient, and took the time to explain everything clearly during my eye exam. I never felt rushed, and they made sure all of my questions were answered, which I really appreciated. The exam itself was thorough, and the doctor made me feel comfortable the entire time. You can tell they genuinely care about their patients and their eye health. I would absolutely recommend the doctors here to anyone looking for quality eye care.

I had a great experience here. Everyone was very professional and welcoming from the moment I walked in. They took the time to explain everything clearly and made my first eye exam a very comfortable experience. Highly recommend! ⭐️

Absolutely amazing experience! Matt and Hector were phenomenal, helpful, and the sweetest! Can’t wait to pick up my glasses and glad I found a place I can trust and continue to go to!

Great prices. Great service. Nice selection. It's nice to see they have a value section. I didn't really need new sunglasses but for what I didn't pay for my regular transition glasses, I couldn't pass it up. Hector at the Merrit Island location was very helpful and walked me through the differences in transition colors and what would go with my glasses better. Thank you.