LensCrafters

The Charleston, SC location was great. I use LensCrafters all the time and have used them in multiple states . I’d have to say this location was my best experience. The store was well laid out, employees were helpful and knowledgeable. This will be my new location !!

I made an appointment for a routine vision test and was told they would only perform the test if I agreed to pay for a $50 retinal scan. I Informed the person checking me in that I had already had a retina scan done 4 months ago at a different vision center and could provide the images/read. I was told that they couldn't continue if I didn't agree. As a healthcare provider this is absolutely egregious to force patients to do a test that they already recently had done. I would shop elsewhere as profits are this company's main focus. I will be referring my patients elsewhere.

LensCrafters is the best. Went in on New Year’s Day, and received the best service. You would think that anyone asked to work on a holiday would have a poor attitude, but just the opposite. I have been with LensCrafters for at least 25 years now, and would not consider any other store. Customer service is always great and the lab always comes through by delivering a really good product. I encourage everyone I know who has a need for glasses to visit LensCrafters. 5 stars from me.

While this place has a extremely good selection of beautiful designer glasses, both my husband and I were AMAZED by the 3 people working there. I felt like I had entered someone's home and should've called first. They literally do not get up out of their chairs to greet you, or, while I walked around for 45 minutes, come over and ask if you need any help. They are hilarious. They just sit there. When I approached the 3 of them, the snarky guy said something I couldn't understand. I asked him to repeat it and I still couldn't understand but the ladies laughed. These 3 got a cushy job, they just sit there and do nothing. When I did ask for a quote, the guy told the woman to do it and she came up with a figure that was over $200 from what I found on a Lenscrafter site when I got home. She bre

Savannah answered all questions patiently to set up everything. Dr. Arafat was so thorough explaining all options and rationale for each choice to obtain my vision goals. The optician, Charles, who assisted me was patient and helped me make decisions to produce the best outcome. I am so pleased! I can see!!!