LensCrafters

Such a nice experience. I’m so thankful to everyone in the building, everyone was so kind (especially because I’m very chatty). Jerry/Jairo was a super kind representative from beginning to end 💖 The doctor’s assistant (Nayelli? I did not see her name written so apologies for misspelling!) was really sweet to me during the whole imaging process even though I can be freaked out easily by the machines, she was incredibly patient. And Dr. Monica Mikhail was exceptionally efficient at her job, as well as caring about my previous poor experiences with vision doctors. I’m glad she went out of her way to truly make sure I left with the correct prescription, which other doctors have not done for me in the past (and that’s a pricy mistake for me because I don’t have insurance.) 💖 Thank you to ever

The team at this location is phenomenal. My wife and I recently had eye exams and purchased glasses at this LensCrafters in Casselberry. The staff assisted us with kindness and professionalism. When encountering some troubles relating to a difference in lens material from my old glasses to my new ones, the manager patiently took the time to understand all of the aspects that could be affecting what I was seeing. We rechecked my exam and verified that my prescription adjustment was correct and have put in an order for the corrected lens material. If you’re looking for a group that cares most about your end results and your corrected vision, this Lens Crafters and their in house optometrist ‘Friendly Eyes Optometry’ is a wonderful place for new glasses.

I had an excellent experience here while getting both new glasses and lens replacements. Over the years, I’ve visited many different optical retailers, but this was the first time I truly felt so well-informed about all of my options and pricing. Jerry was fantastic to work with—thorough, patient, and very knowledgeable. He took the time to explain each option and even showed graphic images of the different lens view ranges, which made it much easier to compare and understand the differences. That extra step really helped me feel confident in choosing the best lenses for both my needs and my budget. Overall, I left not only with great glasses but also with the peace of mind that I had made the right choice. Highly recommend!

Michael and Amy were amazing! I came in for a glasses repair that ended up being more difficult than we thought. They were both kind and patient as they worked quite a while together to fix the issue. They refused payment and with smiles said it was their pleasure to help me. Lens Crafter is lucky to have them as employees!! I will recommend this location to all my friends Ashley

Found great deals on my children's frames and for myself! Have sale high end glasses like Ray Bans, Coach, etc. Staff was so friendly and quick to assist me. Not pushy or anything. Took time to measure each of my 3 kids and myself and didn’t make me feel rushed or like I was taking a lot of time. Every step of the way they’ve kept me updated with any questions I had and really cared about my vision goals.