Legacy Emanuel Medical Group Northeast

Called to start PCP, I have a need for an urgent diagnostic mammogram referral due to symptoms. I just moved back to Portland and have to have a PCP to get a new referral. The woman on the phone was impersonal, rude, no better than a bot -- not there to actually help. I was told I couldn't be seen until next AUGUST!!! hat is next year and not for NINE MONTHS. I'm so sick of our healthcare organizations acting like robots. Are there people with souls out there working in these places? Ridiculous there was no other option or even an offer to see about a cancellation list. Just shoved off to be the next person's "problem"... REMINDER: the reason you all have jobs is to care for people.

I was told they take my insurance, waited months to get into see a PCP and the day before my appoint they call me to tell me they don't take my insurance.

I’ve been coming to this clinic for over a decade. The front office / phone staff is phenomenal. Especially Aaron and Sylvia, who have been there the whole time I have. The MA’s are great and I’ve been very impressed with the new MA’s who I’ve worked with recently. Extremely helpful and good natured, no matter how grumpy I am because I don’t feel good. My doctor is semi-retiring, but he promises he is leaving me in good hands. I believe him :)

Absolute professionalism from all related staff and providers. Highly recommended.

Excellent doctors.