Lee Davis Pharmacy

Everyone that works there is just absolutely professional and very helpful. They're like family.

The first time I visited this pharmacy the experience was good. I called ahead today and was given misinformation. I knew to be false. The pharmacist informed me that they were no longer holding clinics to administer the covid vaccines. (sidenote...they might not have been holding clinics but they do have the vaccine and will administer it) And that I needed to make an appointment elsewhere. This was false so I went in person (20 minute drive) to talk to someone. The pharmacist asked me to go next door no problem. Got there and in turn the employees (there were several) informed me to go back next door into the pharmacy from which I had just came. Whatever is going on between the two needs to be worked out immediately. This is awful customer service. The pharmacist acted no she didn't act,

Never have I ever been told to leave a place of business if I wasn’t happy. I was told my product would take 15 - 20 minutes to be ready so I left and ran some other errands. Long story short it was closer to an hour once they had it ready. I was trying to explain to them if I had a more accurate prediction of how long it would take I could’ve gone and come back when it was ready (I ended up being late for a meeting). An employee compounder named Scott then preceded on pointing to the exit telling me to leave if I didn’t want to wait, in a very aggressive way (never seen anything like this in a place of business). He then tells a fellow employee (trying to defuse the situation) that I wasn’t important because my insurance was paying for the product and “I” myself wasn’t paying. I told him

This pharmacy is absolutely awesome. I drive 45 minutes every 2 weeks to get here from my house because my son needs a special medication compound I cannot get anywhere closer. The pharmacist is extremely flexible and easy to work with even when dealing with difficult circumstances. He works closely with the doctor and insurance company and has done quite a bit of research to ensure he is providing the best product and service possible. The staff is always friendly and I'm able to get in and out very quickly. I wish I could say the same about my local CVS where my family gets most other prescriptions filled from.

I am not giving 1 star to this pharmacy as a whole. I am giving 1 star to a specific employee, and if I could give 0 stars I would. As part of my job, I have to call in prescriptions to this pharmacy. It seems like every time my coworkers or myself call, we speak to Deet. She is very rude to us every single time. She will interrupt us as we are speaking and will have a very rude tone with us. I don't know about anyone else, but being rude to my clients is NOT okay. I'm unsure if she has a bad day every day and takes it out on others, or is unhappy with her job, but if so, she should find a better way to communicate. When I call and speak with her I am mannerly and friendly, but being interrupted and given sass has happened far too many times. This is not okay and needs to be fixed.