Lance Siegel

PREFACE: I’m currently vaccinated including buster & Follow all Mask Regulations when requested. Upon entering the facility (Distance between Door and receptionist counter) I was verbally met with by a male receptionist who loudly shouted at me upon enter “MA’AM YOU CANT COME IN YOU DONT HAVE A MASK” arguably he was in fact correct, I wasn’t wearing a mask at the time of entering, however I wasn’t aware that the facility was implementing a mask requirement prior to my visit! In addition, I didn’t see any signs outside nor inside the building stating a Mask requirement prior to entering. Unfortunately I didn’t have any available Masks in my vehicle to go grab (I was in a rental vehicle while my car was being serviced) and wasn’t offered a Mask by the Facility for both my Daughter and I t

Disappointed that I was under the impression I’d be arriving at Children’s Eye Institute. I arrived late looking for a sign that Displayed the business name, not to be found. Called to let them know that I was on their street trying to find the location. Phone number wasn’t to the physical location so My message was taken from someone who then said she’d let the doctor know I was going to arrive late and they’d decide if We can be seen upon arrival. Finally Walked into Valdez eye doctor with uncertainty, gave my daughters name and was declined by the guy receptionist for being late and directed now need to reschedule the “only Monday availabilities “ to the location . Also only location for children 3 years old in general. Extremely Frustrating experience, after trying to get approvals a

Horrible experience with the male receptionist, just absolutely awful service.