Lahey Medical Center, Peabody

Review for Lahey Clinic in Peabody I recently had a same-day add-on appointment at the Lahey Clinic in Peabody, Internal Medicine for severe lower back pain. My appointment was scheduled for 4:20 p.m., and I did arrive a bit late, around 4:40 p.m., but I was explicitly told by the nurse, Alicia, to take my time and that I would be seen as soon as I could get there. Unfortunately, my experience with the receptionist, Caitlyn, in internal medicine was extremely disappointing. Even though she didn’t know about the nurse’s instructions, her demeanor was very rude, condescending, and dismissive. She questioned my insurance in a very abrupt way and inaccurately claimed that I had missed my appointment, which was not the case. The lack of empathy and kindness from Caitlyn made a very painful s

This ER gave me the worst experience I have ever had had. I came in with extreme fatigue pain due to a cyst in my right ovaries . I could not feel my whole body. I am also pregnant and suffer from severe nausea. All the nurses looked and sounded like they just did not care. 1 guy nurse in particular was very unprofessional smacking his gum not even looking at me in my face putting in a IV very roughly which resulted to my arm being bruised up. And everytime I asked him for something he had an attitude. Everytime a nurse came in then would be back until 30-1 hr later . We lost hope after 5 hours not feeling prioritized so we just walked out. If I can rate 0 stars I would. Definitely don’t recommend this hospital full of unprofessional nurses.

First bad things, getting to this facility made me go around in circles for 20 minutes. The building doesn't give you the number that's contained in the referral. The entry into the building is all to cumbersome unlike the one in Burlington. The good things:. Once you find a place parking and handicap parking is free. It's right off route 128 North. It's right next to the mall. The people are generally very kind and helpful including everybody. I got there early so they sent me to the lab almost an hour and change before my schedule and then I went for my second examination. Both people who served me were very competent and very professional and very informative. There's a cafeteria downstairs on the right as you go in. There are plenty of bathrooms. And the insist on masks and as in all

In for an X-ray. Walked in and got directions to radiology from the lobby desk. Registered at radiology and got a wrist ID band. Next a 5 minute wait and a 5 minute procedure. Easy peasy!

I went in last week for cataract surgery. I cannot say enough good things about my experience. From the front desk women to the nurses to the surgical team, every one was extremely nice, helpful and caring. The surgical team was amazing and I will absolutely go back for the other eye when it's ready. I even got a signed card in the mail today wishing me a speedy recovery! They all were a class act and I thank each and every one of you for a calming and professional experience. Keep up the good work.