L.A. Downtown Medical Center - Ingleside Campus

Rosemead, CA · Medical Center

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in Rosemead
#37
of 71 doctors
City Percentile
26%
rating percentile
Address
L.A. Downtown Medical Ctr - Ingleside Campus, 7500 Hellman Ave, Rosemead, CA 91770
Phone
(626) 288-1160
Website
ladowntownmc.com
Status
Open 24 hours

L.A. Downtown Medical Center - Ingleside Campus is a doctor located in Rosemead, CA. It is one of 71 doctors listed in Rosemead. Its 2.3-star rating is slightly below the Rosemead city average of 4.0 stars. There are 7 photos associated with this location.

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Sandy W · Feb 2026

Be cautious if transferred here from the ER during a mental health crisis. Beds are hard to find, so patients are often transported late at night. Psychiatrists are rarely onsite (mostly Zoom), doctor appointments are infrequent, and nurses often give misleading updates. No therapists are onsite; individual talk therapy is nonexistent. Medi-Cal patients seem disproportionately sent here. Check-in staff is disorganized, management unprofessional. Some social workers are confrontational and appear more focused on justifying extended holds than helping resolve crises. Medication communication is poor; refusing unclear psych meds is documented punitively as “refusing medication,” which can extend your stay. Patients are frequently held beyond the initial 5150 (72-hour) hold—even with only

★☆☆☆☆ 1.0 Ice Mann · Feb 2026

Don't know much about this medical center but what I went through is totally wrong.my girlfriend was at this Medical center.they said that my girlfriend would be there for about 7 to 10 days once I was informed about that I decided I should take her some snacks I spent $50 at the market.later in the morning I took her the snack I called her in the evening and I told her I got her some snacks and she should ask for at snack time so when she asked the staff they said she had nothing ,so that means some one is stealing mostly a worker and the hospital wouldn't let me make a formal complain some one needs to get fired over this, cause Im sure it's not the first time.no one knows nothing and they back each other up.its not the food ,it's the principal that the food belong to a patient.im sure

★☆☆☆☆ 1.0 Rachel Barnes · Oct 2025

I am deeply disheartened by the appalling care my son received at this facility, where he's returned in a worse state and faced with unsanitary conditions, underscoring the urgent need for its closure and a complete overhaul for the sake of future patients.

★☆☆☆☆ 1.0 Nate Hund · May 2025

Horrible staff! The nurses don’t deserve to be called nurses. Instead they should be called babysitters. Disgusting food makes T.V. Dinners look like fine dining. Poor facilities, both inside and outside. This place should be shut down and quarantined. A hospital is somewhere to be taken care of not somewhere you dread waking up to. - 4 stars.

★☆☆☆☆ 1.0 Christopher Hudson · Dec 2025

I'm sorry, but this place is in such disarray that it feels more like a horror show than a facility, with rats scurrying about and patients unintentionally introducing bed bugs, making it clear that immediate improvements or a permanent closure are desperately needed.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Medical Center

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This listing is informational. Contact the business directly to verify credentials, services, and availability.