Kroger Pharmacy

My partner and I have used this pharmacy for a long time. Recently, because we are going out of town for a week or so, and we and our dog rely on daily prescriptions that our doctors and vet provide, we have been in touch with 4 different people at this pharmacy over the last few weeks so that we could be proactive and work with them about needing a few prescriptions filled early (they will run out partway through our trip) - including anti-seizure medication. In response to advice from someone on the phone at the pharmacy, my partner went up to the pharmacy with a print-out of our travel arrangements including dates, flight numbers, etc., so the pharmacy has them on file for audit purposes. The pharmacist who was working that night behaved like an unprofessional bully, and proceeded to

My personal family is from Ohio, so I still have doctors I see in that area despite living in the area of this Kroger in Michigan. I had a prescription written from an Ohio doctor, and when I went to get it filled the pharmacist told me she was uncomfortable and refused to fill my prescription because of its class and due to the prescription being from Ohio. The whole experience made me feel confused and embarrassed, and I felt judged based on my appearance that the prescription was not going to be taken for its use. I will not be returning to this pharmacy again.

Joe, the pharmacy manager, is very knowledgeable, compassionate, and generally cares about giving customers the best service possible. He's has helped me understand my medications, interactions, and has assisted me with script issues. Shortened hours and lack of staff continuity can cause problems, though. Kroger needs to treat their employees better so they want to stay.

This is the worst pharmacy ever!! There has been 3 separate times that they have messed up my meds. Once was my heart meds, once my migraine meds and now my allergy meds. I never had a problem with my meds at the Kroger on Carpenter Rd. I always set up my meds for the week and I'm all out of my allergy pills. They didn't give me 30 pills, and the old bottle says it did as well as online. I know it's my fault that I didn't double check the label, but with the other Kroger, I never had to. So pissed!! I would give no stars but it won't let me.

This is the third time the pharmacist said he is working alone and my prescription would be ready the next day. Always short staff. They do not seem they are happy to see you. They give you excuses not to fill your scripts. I went to cvs next door and got my medications in 30 min. I and my family are done with Kroger pharmacy.