Kroger Pharmacy

My experience with Krogers' pharmacy staff has been great 👍. It doesn't matter if it's through the drive-thru, the counter inside the store, or a call to the pharmacy. I do know that they have a lot of customers and a VERY SMALL PHARMACY in which to work. I think the pharmacist and the staff are wonderful 😀!

I absolutely love the staff there at Krogers. There are a young lady that worked the window (in June) that was not pleasant at all, she was very rude about my medication and rude to me because I didn’t understand about why I could not get the medication on that day. That was the first time in months that I had a rude employee up there. However, there are two young men(and another one but I cannot remember his name) by the name of Elijah and Matthew that always go out of there way to help the customers. They are very informative as well. And the pharmacists have always gone out of their way to explain things to me or helping. I am very thankful for all of them up there. Most of the time I use the drive thru so I don’t experience the ones in the front as often. I do know that when I call u

The drive thu girl (kayla) was very rude when we caught her in a lie not knowing about how insurance works. Then went inside and got the red head girl who was extremely rude to my elder grandmother. Very passive aggressive repeated herself when my grandmother couldn't hear her and then threw her medication on the counter. The main pharmacist took care of everything when the two workers couldn't manage to do their job. This pharmacy is going down hill especially when you hire uneducated people and unprofessional at that.

The workers are very helpful when asked for help. They always have my prescription ready when I call ahead of time; they have gotten much better about answering the phone in a timely manner. The pharmacists are very knowledgeable about their field of work.

I am changing pharmacies as soon as I get a new prescription. They’re so rude. Lack empathy. They have (and this has happened to MORE PEOPLE THAT I KNOW, so then isn’t isolated incidents) told me to my medicine will be ready at a certain time, I get there to pick it up, and they tell me it will be tomorrow... this has happened to me multiple times and other people that I know. Now this is bad just by itself but add this to the fact that Kroger’s pharmacy line outside is USUALLY all the way behind the store and back to the highway, and the window is towards the front of the store. So at any given time, unless you hit it at the VERY RARE, perfect time, expect to wait AT LEAST 30 minutes if you don’t go inside, and even then there’s usually a line inside... like I said.... new pharmacy middle