Kroger Pharmacy

Worst pharmacy I’ve ever dealt with. I needed my medication for pain relief after a surgery and it was never ready for pick up when I went in. One lady told me that I had a lot of people in front of me and had to wait until tomorrow. I kindly said I had surgery a couple hours ago and she got it to me in 30 minutes. One day it took them 4 1/2 hours after my estimated pickup to fill one prescription. I was in excruciating pain because of these people and it was very frustrating. I also wanted to note that these are not kind people. Most of them had attitudes and nasty faces to make about the situation. I will be changing pharmacies for sure. I recommend you avoid this place as it is an unorganized train wreck.

My family uses this Kroger Pharmacy more than other local pharmacies as the prices are better on average. The pharmacy employees have been very nice and efficient in the past year or two and the average speed of getting in and out on a pickup order is generally faster. We recommend them for prescriptions! Reviewed on Wednesday September 18, 2024

I have had nothing but good experiences at this pharmacy. All the clerks have been just fine. The reason I gave it four stars instead of five concerns how incredibly hard it is to get my meds from the terribly "LOW" access window.

This pharmacy deserves no stars. They will claim they didn't receive prescriptions consistently. Leaving the client to go on a wild goose hunt to figure out what happened. There is not a single staff member who doesn't have a chip on their shoulder. The female pharmacist and her terrible attitude set the tone for all the other staff to mistreat clients. Have these people forgotten that they're working with sick people. Have some compassion!!

First they said rx couldn’t be filled because of insurance issue, Friday at 4:00 pm. Called next day and it was because provider didn’t check a box. Luckily was able to reach my provider who said all was correct on their end, called Kroger back and was again told it wasn’t their problem. Had to have provider call them. Hours of calls and time spent. Then try to set up online payment so someone else could pick up only to get dreaded 404 page not found message after all info put in. Will not use them anymore.